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Dish'n It Up FAQs
You are eligible for the $100 back offer if your first DISH Network billing statement shows 2 months of qualifying programming (America’s Top 100, America’s Top 200, America’s Top 250, America’s “Everything” Pak, Latino “Everything” Pak, DishLATINO MAX, International packages at $29.98 or higher). Only customers who joined Dish Network under the Digital Home Advantage or Alaska/Puerto Rico/Virgin Islands customers offers are eligible.
You are eligible for the HD Bonus if you have selected DishHD programming after 6/9/06 as either a new or current Dish Network customer and have a billing statement showing your DishHD programming purchase.
3. What is the deadline for sending in your Mail-In Redemption Form?
Your completed Mail-In Redemption Form along with a copy of your billing statement must be postmarked no later than 60 days from your first statement or DishHD upgrade date.
4. Where can I find a copy of my billing statement?
Your first month’s bill is sent to you within 7–10 days of you activating your service and on a monthly basis thereafter. If you have opted for paperless billing or have misplaced your billing statement, please visit www.dishnetwork.com/myaccount to view and print your statement online.
5. What do I do if I have not received my first credit within 8–10 weeks of when I sent in my form?
If your first $10 credit has not appeared on your billing statement by then, please call 1-888-873-3245. Customer service agents are available Monday – Friday 6AM – 6PM MT.
6. How will my $100 Back/HD Bonus be applied once my form has been received and processed?
For the $100 Back offer, you will receive monthly $10 credits on your DISH Network billing statement for 10 months for a total of $100 in credits. If you qualify for the HD Bonus offer you will receive a separate $10 credit for 10 months (a total of $100 for the HD Bonus offer; a total of $200 for customers that receive both the $100 Back and HD Bonus offers). Once the $10 credits start appearing on your statement they will continue for 10 months thereafter.
Note: Your DISH Network account must remain in good standing for you to receive your monthly credits. If your account is not in good standing or you downgrade to non-qualifying programming at any given time you will forfeit any future credits.
7. Am I eligible for the additional $100 Offer promotion?
New DISH Network customers that activate between 2/01/07 and 8/14/07 in select markets are eligible for this special promotion, based on ZIP code. Click to find out if you are eligible: Special Promotion Eligibility.
PLEASE NOTE: THIS OFFER EXPIRED ON AUGUST 14, 2007. IF YOU ORDERED DISH NETWORK SERVICE ON OR BEFORE AUGUST 14, 2007, PLEASE SUBMIT YOUR REDEMPTION FORM PRIOR TO OCTOBER 14, 2007.
1. How can I save up to $300?
Only new, first-time residential customers who place their orders with DISH Network for video programming, DishHD and high-speed Internet can save up to $300. To save $300, new customers must submit their redemption form, claiming the individual credits for video programming, DishHD programming and high-speed Internet. See the other FAQs for specific information about each individual offer.
2. Am I eligible for the DISH Network $100 Back and HD Bonus offer?
You are eligible for the $100 back offer if your first DISH Network billing statement shows 2 months of qualifying programming (America’s Top 100, America’s Top 200, America’s Top 250, America’s “Everything” Pak, Latino “Everything” Pak, DishLATINO MAX, International packages at $29.98 or higher). Only customers who joined Dish Network under the Digital Home Advantage or Alaska/Puerto Rico/Virgin Islands customers offers are eligible.
You are eligible for the HD Bonus if you have selected DishHD programming after 6/9/06 as either a new or current Dish Network customer and have a billing statement showing your DishHD programming purchase.
3. What is the deadline for sending in your Mail-In Redemption Form?
Your completed Mail-In Redemption Form along with a copy of your billing statement must be postmarked no later than 60 days from your first statement or DishHD upgrade date.
4. Where can I find a copy of my billing statement?
Your first month’s bill is sent to you within 7–10 days of you activating your service and on a monthly basis thereafter. If you have opted for paperless billing or have misplaced your billing statement, please visit www.dishnetwork.com/myaccount to view and print your statement online.
5. What do I do if I have not received my first credit within 8–10 weeks of when I sent in my form?
If your first $10 credit has not appeared on your billing statement by then, please call 1-888-873-3245. Customer service agents are available Monday – Friday 6AM – 6PM MT.
6. How will my $100 Back/HD Bonus be applied once my form has been received and processed?
For the $100 Back offer, you will receive monthly $10 credits on your DISH Network billing statement for 10 months for a total of $100 in credits. If you qualify for the HD Bonus offer you will receive a separate $10 credit for 10 months (a total of $100 for the HD Bonus offer; a total of $200 for customers that receive both the $100 Back and HD Bonus offers). Once the $10 credits start appearing on your statement they will continue for 10 months thereafter.
Note: Your DISH Network account must remain in good standing for you to receive your monthly credits. If your account is not in good standing or you downgrade to non-qualifying programming at any given time you will forfeit any future credits.
7. Am I eligible for the additional $100 Offer promotion?
New DISH Network customers that activate between 2/01/07 and 8/14/07 in select markets are eligible for this special promotion, based on ZIP code. Click to find out if you are eligible: Special Promotion Eligibility.
