Frequently Asked Questions – DishINTERNATIONAL $10 for 10 Months Offer Dish'n It Up FAQs | $10 for 10 FAQs | Intl $10 for 10 FAQs | High-Speed Internet FAQs |
Am I eligible for the DishINTERNATIONAL $10 for 10 Months offer? Only new residential customers that subscribe to DishINTERNATIONAL programming package of $29.98/mo. or more are eligible for this offer. Customers must subscribe under the International with Social Security Number (SSN) Promotional Program or Free-For-All Promotional Program. The orders must be placed and the system needs to activated between 8/15/07 and 1/31/08 in order to qualify for the $10 for 10 Months offer.You are eligible for the DishINTERNATIONAL $10 for 10 Months offer if your first DISH Network billing statement shows 2 months of qualifying programming (International packages at $29.98 or higher). Only customers who joined Dish Network with a valid SSN are eligible. You are also eligible for the High-Speed Internet $10 for 10 Months offer if you subscribe to DISH Network High-Speed Internet (powered by WildBlue) under the International programming at $29.98/mo. or higher. What is the deadline for sending in your Mail-In Redemption Form? Your completed Mail-In Redemption Form along with a copy of your billing statement must be postmarked no later than 60 days from your first statement. Where can I find a copy of my billing statement? Your first month’s bill is sent to you within 7–10 days of you activating your service and on a monthly basis thereafter. If you have opted for paperless billing or have misplaced your billing statement, please visit www.dishnetwork.com/myaccount to view and print your statement online. What do I do if I have not received my first credit within 8–10 weeks of when I sent in my form? If your first $10 credit has not appeared on your billing statement by then, please call 1-888-873-3245. Customer service agents are available Monday through Friday 6am to 6pm MST. How will my DishINTERNATIONAL $10 for 10 Months offer be applied once my form has been received and processed? For the DishINTERNATIONAL $10 for 10 Month offer, you will receive monthly $10 credits on your DISH Network billing statement for 10 months for a total of $100 in credits. If you qualify for the High-Speed Internet $10 for 10 Month offer, you will receive a separate $10 credit for 10 months (a total of $100 for the DishINTERNATIONAL offer; a total of $200 for customers that receive both the $10 for 10 Months for DishINTERNATIONAL and High-Speed Internet offers). Once the $10 credits start appearing on your statement they will continue for 10 months thereafter. Note: Your DISH Network account must remain in good standing for you to receive your monthly credits. If your account is not in good standing or you downgrade to non-qualifying programming at any given time you will forfeit any future credits. |