Home > FAQ > About DISH Network
Customer Service
Basic Information | DISH Network
What is DISH Network® ?
DISH Network® (Nasdaq:DISH) serves more than 13 million satellite TV customers through DISH Network®, and is a leading U.S. provider of advanced digital television services. DISH Network's services include hundreds of video and audio channels, Interactive TV, Pay-Per-View, DISH On Demand , HDTV, sports and International programming, together with Standard Professional Installation and 24-hour customer service. DISH Network® has been a leader for 25 years in satellite TV equipment sales and support worldwide. DISH Network® is included in the Nasdaq-100 Index (NDX) and is a Fortune 500 company.
Where is DISH Network® offered?
DISH Network service is offered all over the U.S. including Hawaii , Alaska and Puerto Rico . Areas outside the continental United States will usually need a larger dish to receive an adequate signal. The size of the dish may range from a 24-inch dish to a 1.5 meter dish depending on the location. Please click here to locate a retailer near you. The retailer will be able to determine the correct size dish needed in your area.
Please click here for a list of programming available in Hawaii, Alaska and Puerto Rico.
Unfortunately we are prohibited from distributing our programming services to anyone residing outside of the United States and its territories and possessions at this time.
How can I find a local retailer?
We have many retailers that can assist you with all of your DISH Network® needs.
Click here to find a local retailer in your area. You will need your ZIP code to begin the search. Please note, some of our retailers may not be listed online. For more retailers in your area, please check your local Yellow Pages under "Satellite."
I found an error on your website. Who should I notify?
Our web site is constantly under construction to provide our customers with the most up-to-date information available. If you discover a problem with our web site, please notify our Webmaster by clicking here and entering Webmaster as the category.
How do I disconnect my account?
We understand that situations arise which force our customers to disconnect their services. In order to process this request we ask that the account holder please contact DISH Network® or local retailer as soon as possible at 1-888-686-2388. Our toll-free customer service line is open 24-hours-a-day, 7-days-a-week including all holidays.

