1. What is Automatic Renewal?
Automatic Renewal saves you time and money by automatically renewing your DISH Network Season Ticket subscription each season at the lowest available price, provided DISH Network carries this service. Subscribers who purchase the following DISH Network Season Ticket packages will be automatically renewed:

ESPN GAME PLAN
ESPN FULL COURT
NHL CENTER ICE
NBA LEAGUE PASS

You will be eligible for Automatic Renewal as long as you remain an active DISH Network customer in good standing, and did not cancel your DISH Network Season Ticket package at anytime during the previous season. The appropriate DISH Network Season Ticket package will appear on your bill statement approximately 60 days before the next season begins.

2. How do know if I know if my subscription to the programming is up to date? Select Guide on your remote control. Punch in the desired channel number and press select. This will take you to the desired channel in the Electronic Program Guide. If the channel is listed in red on the left, you may not subscribe to the appropriate channel.

3. I ordered my sports programming, why can’t I see it in my programming guide?
It could take up to 24 hours after activating a receiver on your account to receive the proper sports and blackout information.

4. What sports programming is available?
In order to view some sports programs, you must have the required programming.

• National Broadcast Coverage: Some of the channels that carry sporting events are only eligible in certain packages i.e; ESPN, TBS, TNT. Click Here for Programming Packages.
• Local Channels/SuperStations: Do you subscribe to the necessary local programming to receive the desired event? If not, Click Here for eligibility and availability.
• Pay-Per-View: Some sporting events can only be seen outside of your immediate area through a subscription to one of DISH Network's Season Ticket Packages or Pay-Per-View Services. Click Here for more information.
• Regional Sports Networks: Regional Sports Networks are only provided to customers who subscribe to America's Top 100 Plus or above. Regional Sports Networks provide certain sporting events based on your immediate geographical area, as determined by your zip code.

Examples of Regional Sports Network programming include but are not limited to:

• Professional Hockey (NHL)
• Major League Baseball (MLB)
• Professional Basketball (NBA)
• Professional Soccer (MLS)
• National and International Soccer events
• College Football, Basketball, Baseball, Hockey, Soccer
• Boxing

Please Note: FOX Regional Sports Networks do not carry National Football League (NFL) games.

5. I know the game is on tonight, but when I tune to the right channel the game isn’t there, why is that?
Channels such as ESPN and the Regional Sports Networks will use alternate channels from time to time to broadcast certain events. Please utilize this area to determine if your game is on an alternate channel.

Regional Sports Network Alternates: You must subscribe to America's Top 100 Plus or higher to receive Regional Sports Network Alternates.

• ALT1 Ch. 445
• ALT2 Ch. 446
• ALT3 Ch. 447
• ALT4 Ch. 448

Please Note: Not all Regional Sports Networks use alternate channels.

ESPN, ESPN2 Alternates: Customers must have America's Top 100 or higher to receive ESPN/2 Alternates.

• ESPN Alternate Ch. 145
• ESPN2 Alternate Ch. 146

6. My game is "Blacked Out". What does this mean?
In the world of sports broadcasting, situations may arise where providers are not permitted to broadcast games in certain parts of the country resulting in blackouts.

These blackouts are designed to: Protect the individual team territories and rights to certain games purchased by programmers other than the providing broadcaster and protect the television rights holders in the competing teams' respective home markets.

Please Note: DISH Network does not have control over blackout restrictions.

If you have gone through all of the above steps and your game still cannot be found, it is possible that the game is simply not televised.

Although it is rare, not all sports events are able to be broadcast due to contractual obligations that must be met on behalf of the leagues, teams and program providers. Unfortunately, DISH Network has no control over these decisions.