Parental controls
Frequently Asked Questions:
How do I lock a channel?
1. Press MENU and select LOCKS
2. If the receiver is locked, enter the password using the NUMBER PAD
3. Select OK
4. Select CHANNEL LOCKS
5. Highlight and select each channel that you want to lock or unlock (if the checkbox next to the channel has a checkmark, the channel is locked)
6. Select DONE
How can I lock Adult programming and Adult Pay-Per-View (PPV) channels?
1. Press the MENU button on the remote
2. Select LOCK PPV to lock Adult PPV
3. Next LOCK SYSTEM Note: If the channels are locked, but not hidden, the channels will still be shown in the Electronic Program Guide (EPG).
How can I hide Adult programming and Adult PPV channels from my Electronic Program Guide (EPG)?
1. Press the MENU button on the remote
2. Select LOCKS
3. Select HIDE ADULT
4. Select LOCK SYSTEM and enter a 4-digit password (you will be asked to confirm your password again)
5. To confirm the Adult PPV channels have been hidden, look for channels 480-499 in the EPG (press GUIDE on your remote control, then enter 480).
What if I forget my password?
The receiver allows you three attempts to enter the correct password. If you fail to enter the correct password, the receiver does not allow you to try again for several minutes. If you forgot your password, you must call a DISH Network customer service representative at 1-888-284-7116
How are movie ratings determined?
The movie ratings system is a voluntary system operated by the MPAA and the National Association of Theater Owners (NATO). The ratings are given by a board of parents who comprise the Certification and Ratings Administration (CARA). CARA’s Board members view each film and, after a group discussion, vote on its rating. The ratings are intended to provide parents with advance information so they can decide for themselves which films are appropriate for viewing by their own children. The Board uses the same criteria as any parent making a judgment – theme, language, violence, nudity, sex and drug use are among content areas considered in the decision-making process. For more information visit mpaa.org
How do I deactivate the Parental Controls and System Locks?
1. Select LOCKS from your main menu
2. You will be prompted for your 4-digit passcode
3. After entering your password, select UNLOCK SYSTEM and your locks will be deactivated.
What if my power goes out?Is it necessary to reset my Parental Controls and System Locks?
No. The information is stored on your receiver.
Important tips:
• If the receiver displays a message prompting you to enter a password, the receiver is locked.
• When you lock a rating, you also lock all other more restrictive ratings. For example, if you lock PG-13 rated programs, then all programs with the R, NC-17 and NR/AO ratings are also locked.
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