DISH Network is upgrading its automated phone system for you—our customer. For the next few months, you may notice some changes when you call DISH Network while the phone system is under construction. The phone system will ask how we can help you and you can simply “speak” your answer into the phone. With these changes, we can offer more ways for you to get assistance.

• You tell us what you want at the beginning of the call.
  
  
• You get where you need to go faster.
  
  
• You complete your task more easily!

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We are improving our self-service phone system, so we can listen to you!